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Terms and Conditions

By accessing the Balaton Spa Website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website, any questions to this or any other points aforementioned in the HELP Section, please email us at

Definitions.  Balaton Spa refers to Balaton Spa whose registered office is at PO box 170 Newport PO30 9BG.

Website refers to the website operated by Balaton Spa , including that but not restricted to,

Net Order Value, is the total value of the order less discounts, special offers and/ or any other incentives, and is used to calculate carriage and delivery charges.

All orders for goods supplied by Balaton Spa shall be subject to these Terms and Conditions without variation, unless agreed to in writing by Balaton Spa.

Balaton Spa guarantee all their goods on offer are as described on the website, and are fit for their intended purpose. Should any Balaton Spa Product fail to meet these high standards, it will be replaced immediately. This does not affect your statutory rights.

Orders can only be accepted by customers who are 18 years or older, and payment can be made by any major credit card or debit card. In the eventuality of any Card being declined by your card issuer, Balaton Spa shall not be responsible for any costs or inconvenience caused by a subsequent delay in despatch.Orders Despatched by Courier will in certain cases need to be signed for.

Any Cancellations under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through a website within seven working days of their receipt of the goods.. UK Residents wishing to cancel an order under these regulations should return the goods to Balaton Spa, Returns Dept, PO box 170 Newport PO30 9BG, in their original packaging and in their original condition. Unless received by Balaton Spa in this way, Balaton Spa will not accept responsibility for lost or damaged goods, and strongly recommend that returned goods are sent Recorded Delivery or by some other form of tracked delivery service. Once the Goods have been returned and are in a saleable condition, refunds will be made via Credit/Debit Cards or cheques if appropriate, less all carriage charges already incurred.

Returned Goods. Balaton Spa will replace or refund any products purchased within the last 28 days and returned to Balaton Spa in their original, resalable and unopened condition, and also have their original receipt.

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